New Member
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2 Messages
can't login to Comcast Gateway now
I was attempting to do some port forwarding with my comcast gateway. After I added a port forw, it kicked me out and now it doesn't recognize the ip address (neither in ie or chrome) so that I can log back in and obviously undo the port forwarding that jammed it up. I was port forwarding port 80-80 tcp and I believe the ip I typed was 10.1.10.10. Any ideas what ip address will show the login screen now. Thanks!
Accepted Solution
CC_John
Retired Employee
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1.9K Messages
10 years ago
Hi officehelp. Access to the gateway is via the LAN IP address 10.1.10.1 with login:cusadmin & pswd: highspeed.
Thank You
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prime729
New Member
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2 Messages
10 years ago
I also cannot Acsess the gateway. i guess i would need a reset also. thanks for any help.
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VBSSP-RICH
Advocate
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1.4K Messages
10 years ago
Hello prime729 and welcome,
If you cannot log into your Comcast Gateway (CG), press the little black button on the rear for 15 seconds and this should restore your CG back to default parameters, including your login credentials.
Hope this helps you out.
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VBSSP-RICH
Advocate
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1.4K Messages
10 years ago
Thank you much train_wreck and you are absolutely correct.
However, I noticed in previous posts that port forwarding was being done in the intrinsic LAN mode using 10.1.10.1, so my presumption was no staticIP being used here.
But great point to bring onto the table.
Regards,
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train_wreck
Gold Problem solver
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610 Messages
10 years ago
keep in mind that if you reset the gateway via the push-button method, it will likely clear out any static IP that was loaded onto it, and you will have to call/message support to get it pushed back.
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train_wreck
Gold Problem solver
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610 Messages
10 years ago
yes, you are probably right, now that i think about it.
cheers.
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