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Heather_A's profile

New problem solver

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24 Messages

Thursday, June 4th, 2015 7:00 AM

Am I doing this wrong?

Am I doing something wrong when I try to get help here?  I have sent repeated personal messages to Comcast support people and have failed to get responses!

 

This has been going on for over a month!  Am I sending these messages wrong?  It says they are "unread".

Advocate

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1.4K Messages

9 years ago

Hello again,

 

I just sent you a test message to see if you receive it in your OWA email account. 

 

 

New problem solver

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24 Messages

9 years ago

Thank you.  My problem does not seem to be general messages to the forum.... but private messages to comcast techs.

 

They go unanswered...... and it would appear unread as well!