Contributor
•
30 Messages
After speed upgrade gateway reboots at least once every two days
Subject says it all. Working a 100% remote job and this can't happen. Was told that my gateway was compatible with the new speed 300/30 but am wondering know if there's a memory exhaustion issue.
Logs don't show anything besides gateway acquiring IP address.
CC_Anisa
Problem solver
•
348 Messages
4 years ago
Hi there, thanks so much for taking the time to reach out to the Digital Care Team here through the forums. I am so sorry to see that you are having issues with your speeds after the upgrade and you have reached the right team to help. Can you please send us a private message with your name, the phone or account number, and the full address to the account?
0
0
petestorm
Contributor
•
30 Messages
4 years ago
PM sent. Unsure if it went through as the form complained about HTML in the message as I was posting logs....
0
0
petestorm
Contributor
•
30 Messages
4 years ago
Thanks all. Thanks for fixing the local engineering issues. Now I'm stable and connection is wicked fast.
0
0