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1 Message

Monday, December 29th, 2025

Account issue

<span;>Hello,

<span;>I hope you’re doing well. I am reaching out regarding an outstanding balance that still appears on my Comcast Business account. When I disconnected our services several months ago, I contacted your team twice and was assured that the remaining balance would be removed and the issue would be taken care of.

<span;>However, the balance is still showing in my account app, and I want to ensure this is properly resolved. Could you please review my account and provide an update or confirmation that the balance will be cleared?

<span;>Account # : [Edited: "Personal Information"]
<span;>Incident # [Edited: "Personal Information"]

<span;>Spoke with representative named Caleez



<span;>Thank you in advance for your assistance. I appreciate your help in getting this matter resolved.

<span;>Warm regards,
<span;>[Edited: "Personal Information"]
<span;>Agency Executive
<span;>Comfort at Home LLC
<span;>📞[Edited: "Personal Information"] (Office)
<span;>📠[Edited: "Personal Information"] (Fax)</span;></span;></span;></span;></span;></span;></span;></span;></span;></span;></span;></span;></span;>

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79 Messages

9 days ago

Hey there, @user_f7a8be, thanks for reaching out through Forums. We would be happy to check on your account status. Can you please send us a Direct Message with your account information?