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New Contributor

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3 Messages

Fri, Jun 11, 2021 4:38 PM

admin tool

Reset Admin Tool password

We need to reset the admin tool password.

 

Would appreciate help in regards to this...

Responses

Official Employee

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5 Messages

1 m ago

Hello, @user_adb2fe. I hope you're having an amazing day. I'm glad to see you're taking advantage of our platform to make us aware you're in need of some assistance to reset your password to access the admin tool.

 

Have you tried our self help options listed on this link https://comca.st/3vag2dn? From here you'll be able to obtain the necessary information to regain access to your profile.

New Contributor

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3 Messages

1 m ago

Hello,

what I need is to reset the password to get into the admin tool. I forgot the password and I don't see any option to reset it

can you help?

Official Employee

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5 Messages

Most definitely! You can change and set the new password in the Admin Tool by following this step by step guide under ;Log in and secure the Admin Tool'  https://comca.st/3gXd4F3 Please note you are not able to change the username in the admin tool but you can change the password by clicking on the upper right hand corner and select 'change password'. Please let me know if this helps.