Admin Tool Login Password Reset

Question

I forget my password and user name. already try reset button to default.  user name 'cusadmin' password 'highspeed' can anyone help.

CC_Ken · Answer

WEPHANG, try 'CantTouchThis' for the password instead.

WEPHANG · Answer

I've tried this several times but the password is still not reset. I've also power cycled the modem several times. I've done the hard reset while it is off and then when it is on. It still does not default to the original password settings of highspeed or  CantTouchThis.

Comcast_Michelle · Answer

Let me look further into the account for you. Can you please provide the name, address and phone number on the account through private message?

Equipment (Modems,Gateways)

WEPHANG

Admin Tool Login Password Reset

CC_Ken

WEPHANG

Comcast_Michelle