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cstetson's profile

New Member

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1 Message

Thursday, May 14th, 2015 4:00 PM

What Name Server To Put Into Domain Registration?

Hi All,

 

I have a server that is running on a Static ip and I have registered the domain name at Network Solutions (it has been there forever and haven't changed it). I have comcast doing secondard DNS on cdns01.comcast.net and cdns02.comcast.net. However, when I try to change the Name Server setting in the domain record, the names don't take and it keeps defaulting back to NS1.COMCASTBUSINESS.NET which doesn't resolve my domain name.

 

What do I need to do to get this to work properly?

 

Thanks,

 

Chris

Advocate

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1.4K Messages

9 years ago

Hello cstetson and welcome,

 

Your domain is running Comcast legacy Name Servers, MX records, etc. If you need any changes you will need to contact 800-391-3000, use technical High Speed Internet,  and ask the technical agent  to escalate a ticket to Tier 2 for a ticket to be entered in "Inquent" which is a ticket system we use for Network Solutions.

 

Hope this helps you out.