Transfering email to Comcast .. stuck at step 6.

Question

Am transfering my email service from my old ISP to Comcast Business. Domain name is littleford.net. Went to old ISP and changed CNAME alias as in step 5. Sadly the link to Cache Query tool in step 6 seems broken -- gives a 404.

Also the manage services/websites menu option only shows register/bring domain -- no manage domain option

Any ideas ??

Tnx

Alan

VBSSP-RICH · Answer

Hello alanlit and welcome,

First, it is necessary for you to be using the administrator email account to do what you are trying to do.

Secondly, according to the below from dnsgoodies.com you are missing records :

A

98.139.135.198

MX

10 mx-biz.mail.am0.yahoodns.net. The Comcast MX records can be found in your Manage Services.Email, View DNS Info link after you successfully add your existing littleford.net domain

CNAME

No CNAME record found. Apparently, you need to go through this process again and make absolutely sure that your CNAM record is verified successfully.

NS

yns2.yahoo.com.

The Comcast NS records can be found in your Manage Services.Email, View DNS Info link after you successfully add your existing littleford.net existing domain

yns1.yahoo.com.

PTR

No PTR record found.

SOA

no-dyn-updates.san.yahoo.com. postmaster.san.yahoo.com
2000051801 10800 3600 7084000 28800

alanlit

Transfering email to Comcast .. stuck at step 6.

VBSSP-RICH