New Member
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5 Messages
Technical Issue - DNS Configuration
There appears to be a typo in the reverse DNS record for the IP address 50.76.70.61
. The current PTR record is incorrectly set to mail.fullstackprogrammer.net
without a trailing dot, which results in an improperly formed FQDN. This has been causing issues with our domain's resolution and email delivery.
Comcast_Gabby
Official Employee
•
34 Messages
8 months ago
Hello, @user_Serg. We appreciate you reaching our team regarding the DNS configuration, we can certainly help with the reverse DNS. Please send a DM with your full name and address.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
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