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dalyd's profile

New Contributor


4 Messages

Sunday, May 22nd, 2022 4:01 PM

Request fro Non Generic PTR record

Many email messages are blocked because my static ip address returns a generic PTR record

Official Employee


33 Messages

2 years ago

Hi, @dalyd. We'd be happy to look further into this for you. Please send us a PM with your name, business name and address in full, please!

Steps to send a Private Message:

Click "Sign In" if necessary

Click the "Peer to peer chat" icon or

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there

- As you are typing a drop-down list appears. Select "Comcast Business" from that list

- A "Comcast Business" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it