Well.. it's about that time, y'all. Since Comcast killed my RFC2317 reverse DNS delegation back in 2019, I have to apparently contact the support team with requests to update my PTR records, which I don't particularly like doing which is why having the delegation was preferable... Not that I don't like you fine support staff as fellow human critters, or anything, but when I can update a thing myself without involving y'all, it makes life easier for all of us.
I've shuffled my host names several times since last year but I want to try to bring the PTR records on your end back in line with the corresponding A and AAAA records on my end.
To be clear, I need to update both IPv4 and IPv6 PTR records. It doesn't look like my IPv6 PTR records ever got added. Let me know what y'all need from me and let's get this ball rolling.
New problem solver
2 years ago
I guess the real question is this: If I contact any one of the moderators, will all of you be able to see it and/or respond?
I just need y'all to update some PTR records for me, please.
2 years ago
Hello! Thank you for reaching out and posting on our forums page. We'd love to be able to help out with this! We all work as a team here to make sure you get help as soon as possible, so if you could please send me a private message with your first and last name we'll get you taken care of. To send us a private message, please click on my name
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