PTR Record

As long as you're listed on the account, we can help in a DM! 

Send us a direct chat message with your full name and complete service address to “Comcast Business”. To do so, click on the chat icon located at the top right of this forums page. 

  Here's the detailed steps to direct message us: 

   • Click "Sign In" if necessary

   • Click the "Direct Message” icon (upper right corner of this page)

   • Click the "New message" (pencil and paper) icon

   • Type "Comcast Business" in the To line and select "Comcast Business" from the drop-down list

   • Type your message in the text area near the bottom of the window

   • Press Enter to send your message