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user_jl0867's profile

New Contributor

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6 Messages

Saturday, November 12th, 2022 4:38 PM

PTR record for static IP

I need a ptr dns record for one of our static ip’s

Official Employee

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31 Messages

1 year ago

Hey there @user_jl0867. We appreciate you taking the time to reach out to our team through Forums. We'd be more than happy to help, to start please send a Private Message with your full name and address. 

 

Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

New Contributor

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6 Messages

1 year ago

There is no peer to chat only direct messaging and no xfinity support in the “to” line

Official Employee

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31 Messages

We did receive your Direct Message, we'll continue assisting there! 😊