Visitor
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3 Messages
PTR help needed
I had Comcast create a reverse dns entry for our mail server's static IP.
However, it does not resolve correctly.
96.93.xx.xxx resolves to
"exchange.mydomain.com.xx.93.96.in-addr.arpa"
"exchange.mydomain.com.xx.93.96.in-addr.arpa"
Top Level Domain: "in-addr.arpa"
It needs to resolve to exchange.mydomain.com
I have called Comcast support at least 5 times.
What can I do?
VBSSP-RICH
Advocate
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1.4K Messages
9 years ago
Hello smsschulz and welcome,
Per the following DNSGoodies provided information I do not believe exchange.mydomain.com is a valid personalized enough domain name:
66.96.163.137
0 mx-mg.mydomain.com.
As you can see there is no zone file records contained with this domain name. Please look into obtaining a more personalized domain name for your mail server and then the correct Reversed DNS can be provided.
Hope this helps you out.
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smschulz
Visitor
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3 Messages
9 years ago
No mydomain.com is not the actual domain.
It was used for an example.
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CC_John
Retired Employee
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1.9K Messages
9 years ago
HI smschulz. Please send me a private message with your mail server name/domain, the static IP and the account number.
Thank You
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