New Member
•
1 Message
Printers not recognized
New customer to Comcast Business. Old network switch/router was slowing our internet connection. Purchased new netgear switch GS608 but now the network will not connect to our two Canon printers. I'm not sure if it has something to do with Comcast IP addresses beginning 10.1.10.... The IP address for one of our printers, with the old system, was 192.168.0.5. Have even tried connecting printer directly to a port on back of Comcast Modem which has four ports. (Model 8WG) Any suggestions?
VBSSP-RICH
Advocate
•
1.4K Messages
8 years ago
Hello Quality_Printing and welcome,
If you want to use your printers as network printers then it is necessary you give them a dedicated LAN DHCP Static IP address. This means that you should not use any dynamic IP address because a network printer must be consistently reachable via a DHCP static IP address.
It is first necessary for you to log into your Comcast Gateway (CG) using 10.1.10.1 and cusadmin/highspeed. Then get into your User Interface LAN area and check your starting and ending DHCP address range. If your starting address is 10.1.10.2 then change this to 10.1.10.10, click apply or save. This will give you 10.1.10.2 through 10.1.10.9 as dedicated DHCP static addresses to use for your printers. Then program your printers display network setup to use any 10.1.10.2 to 10.1.10.9 address. Also make sure your network printer is physically interconnected to one of your CG LanPorts.
The above should enable you to connect to any network printer by installing the printer network software driver and specifying its dedicated CG DHCP address that you used. This will meet your network printer objective. Hope this helps you out.
0
0