Skip to content
RBCommunications's profile

New Member

 • 

1 Message

Tuesday, January 26th, 2021 6:00 AM

Need PTR records set up

Who can I contact to get PTR records set up for our 5 static IPs?

 

Thanks

New Contributor

 • 

3 Messages

4 years ago

PTR records are usually setup on your company server or your companies website to point to your 5 static IPs. For example you would add your PTR record on your website Cosco.com to point to a static IP that your on-premise exchange server is using so you can access your companies email outside your internal network. So on your website you would add a PTR for Mail.cosco.com/owa to point to > 50.XXX.XXX.XXX > Cosco on-premise exchange server.

 

Or I did see that Comcast can change PTRs on their end on another forum. Maybe @comcast_gabe can help you.

 

https://forums.businesshelp.comcast.com/t5/Domain-Names-Static-IP/Need-PTR-record-changed/m-p/42583