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Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
New Member
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1 Message
Tuesday, January 26th, 2021 6:00 AM
Need PTR records set up
Who can I contact to get PTR records set up for our 5 static IPs?
Thanks
Question
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Updated
4 years ago
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Responses
PinnacleBuildingServ
New Contributor
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3 Messages
4 years ago
PTR records are usually setup on your company server or your companies website to point to your 5 static IPs. For example you would add your PTR record on your website Cosco.com to point to a static IP that your on-premise exchange server is using so you can access your companies email outside your internal network. So on your website you would add a PTR for Mail.cosco.com/owa to point to > 50.XXX.XXX.XXX > Cosco on-premise exchange server.
Or I did see that Comcast can change PTRs on their end on another forum. Maybe @comcast_gabe can help you.
https://forums.businesshelp.comcast.com/t5/Domain-Names-Static-IP/Need-PTR-record-changed/m-p/42583
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