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Tuesday, January 26th, 2021 6:00 AM

Need PTR records set up

Who can I contact to get PTR records set up for our 5 static IPs?



New Contributor


3 Messages

3 years ago

PTR records are usually setup on your company server or your companies website to point to your 5 static IPs. For example you would add your PTR record on your website to point to a static IP that your on-premise exchange server is using so you can access your companies email outside your internal network. So on your website you would add a PTR for to point to > 50.XXX.XXX.XXX > Cosco on-premise exchange server.


Or I did see that Comcast can change PTRs on their end on another forum. Maybe @comcast_gabe can help you.