Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
Highlighted
Visitor

Need PTR record changed

We changed mail servers so I need the ip address of our ptr record changed.

thanks

0 Kudos
Reply
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Official Employee

Re: Need PTR record changed

Hi! Thanks for reaching out to Comcast for help with the PTR record concern. You have reached the perfect place for help! To get started, please send us a private message with your first/last name, address, and account number. This can easily be accessed by logging into our business website through this link https://comca.st/2Suk942. You will find your account number listed on the my account tab once you get logged in.

View solution in original post

0 Kudos
Reply
1 REPLY 1
Highlighted
Official Employee

Re: Need PTR record changed

Hi! Thanks for reaching out to Comcast for help with the PTR record concern. You have reached the perfect place for help! To get started, please send us a private message with your first/last name, address, and account number. This can easily be accessed by logging into our business website through this link https://comca.st/2Suk942. You will find your account number listed on the my account tab once you get logged in.

View solution in original post

0 Kudos
Reply