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simonbarjona's profile

New Contributor

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8 Messages

Monday, February 24th, 2020 8:00 PM

My ipv4 rDNS is no longer properly resolving

​Hi there, my ipv4 rdns entries are not properly resolving any longer.  Can you either fix this or allow me to resolve my own rdns by forwarding requests to my DNS servers?​

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​Personal customer information hidden​

​Personal customer information hidden​

​Personal customer information hidden​

​Personal customer information hidden​

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Accepted Solution

Official Employee

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526 Messages

3 years ago

Hello, thanks for taking the time to reach out today through the business forums. I know how important the correct reverse dns records are to your business and I would love to assist with this. Can you please reach out through private message with your first and last name, full service address and account number or phone number? I have hidden the account-specific information for the security of your Ip's and account. I do have the information recorded here on this side of things so all we need to do is verify the account so that I can check on those records for you.