My ipv4 rDNS is no longer properly resolving

Hello, thanks for taking the time to reach out today through the business forums. I know how important the correct reverse dns records are to your business and I would love to assist with this. Can you please reach out through private message with your first and last name, full service address and account number or phone number? I have hidden the account-specific information for the security of your Ip's and account. I do have the information recorded here on this side of things so all we need to do is verify the account so that I can check on those records for you.