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RayRandolph's profile

Occasional Visitor


8 Messages

Tue, Oct 13, 2015 8:00 AM

Moving a domain

I'm attempting to move my domain ( and am stuck at the cname record.   Can someone please help me get past this?  I've updated the cname on network solutions and pointed at adns and bdns but no joy.


Trusted Forum Contributor


1.4K Messages

5 years ago

Hello RayRandolph and welcome,


I a seeing the following zone file records as follows from



MX No MX record found.
CNAME No CNAME record found.
PTR No PTR record found.
115101311 10800 3600 604800 3600


If you are needing to move this existing domain under the Comcast umbrella then follow this process. Please pay special attention to Step 11 with respect to handling the name servers. Lastly, if you will also need to have your MX records modified per optiion 2 of Step 11, as well.


Hope this helps you out. 




New Member


3 Messages

5 years ago

Great Advice. I had the same problem by your advise it was successful.