Visitor
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6 Messages
Manage Domain never shows up.
Trying to use my existing domain lloving.com with Comcast. Followed the steps in the support article "Use Your existing domain name with Comcast Business email and web hosting"
Manage Domains never shows up in the "My Website" window as indicated in Step 8 of the above mentioned document.
Need a resolution to this by 6/30/2014!
Thanks
LL
VBSSP-RICH
Advocate
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1.4K Messages
10 years ago
Hello lloving and welcome,
The Business Class Portal (BCP) register existing domain specifically refers to the 3 page free website that Comcast provides to Internet Service customers with the starter webhosting package. So your lloving.com domain shown below:
10 lloving-com.mail.eo.outlook.com.
ns40.worldnic.com.
114062811 10800 3600 604800 3600
which apparently is your existing domain you can bring under the Comcast email umbrella by Use your existing domain name with Comcast Business email and web hosting no problem. It typically takes about 8-24 hours for this to be processed by Comcast. So, if you log into the BCP tomorrow, then go to Manage Services.Websites and click View DNS Info, this will show you all your existing domains and all domain addresses associated to each.
Hope this helps you out.
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lloving
Visitor
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6 Messages
10 years ago
* hours is apparently not enough time. Ill check after 24.
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lloving
Visitor
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6 Messages
10 years ago
24 hours sice setring up the CNAME. Still no response.
Not sure how to proceed.
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lloving
Visitor
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6 Messages
10 years ago
FYI to antone who my br following thi thread, Comcast never got the job done.
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CC_John
Retired Employee
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1.9K Messages
10 years ago
Hi lloving. Please send me a private message with the Domain, the primary email address on the account as well as the account number and I will engage the Web Team to investigate. Please include a good contact #.
Thank You
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