Lost static IP address after doing a reset
I inherited a Comcast Business Internet Gateway with no known password.
The default cusadmin/highspeed did not work.
I pushed the reset pin for few seconds to reset the unit. I could access the gateway at 10.1.10.1 with the default login/password.
On the other hand, the static IP address setup was gone. Now the WAN side showed some DHCP address.
Can I have the gateway be setup with static IP address as before?
Moreover, I would like it to be setup so that all traffic is sent/forwarded to the Cisco ASA connected to the gateway. The Cisco ASA will do all the filtering and routing.
PS: I sent a private message to Comcast_Jessie a couple of days ago but I did not hear back at all.
5 years ago
Hi thiennguyen and welcome to the business support forums.
I can certainly assist with your gateway and static. There is a possible second password found here: https://business.comcast.com/support/internet/setup-manage-comcast-wifi-business-wireless-gateway/#secure. Please private message me your account number and the name of your business.