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gregm_gbm

New Member

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4 Messages

Thu, Aug 5, 2021 5:23 PM

I need a reverse DNS record created for a client

I need to get a reverse DNS record created for a client.  Can someone assist?

Question

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Updated 

4 m ago

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Comcast_Raul

Official Employee

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8 Messages

4 m ago

Hello, @gregm_gbm. I'll be glad to assist with your reverse DNS request and I appreciate you taking the time to post today. May I please have you private message me your full name, the name of your business, the full address and the phone number? Also, please include which static address you would like to use. 

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gregm_gbm

New Member

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4 Messages

@Comcast_Raul I sent you a few direct messages, have you been able to get the record created?  I do not see anything yet.

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4 m ago

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Comcast_Jeniece

Official Employee

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40 Messages

I apologize for the confusion! We would need to have you send that Private Message to "Comcast Business" and we would be able to assist you today! We really appreciate your time in reaching out and we look forward to speaking with you! 

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4 m ago

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gregm_gbm

New Member

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4 Messages

No issue.  Where would I send the private message?  I have used the direct messaging in the past, not the private message.

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4 m ago

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Comcast_Jeniece

Official Employee

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40 Messages

No worries, we are happy to help! I know we have recently made some changes to the platform. You would need to click on the chat icon on the top right-hand side of the page and then search "Comcast Business" and would we be able to assist you. Please let me know if you have any additional questions regarding the process! 

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4 m ago

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