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user_jl0867's profile

New Contributor


6 Messages

Friday, December 2nd, 2022 1:06 PM

DNS reverse (PTR) record needed

How can I get PTR records for static IP addresses?



28 Messages

2 years ago

Good Morning! We appreciate you taking the time to reach out here via Comcast Business!
May I ask to confirm, are you looking to establish a reverse DNS for your static IP?
We'd be happy to help get things headed in the right direction here!

Please feel free to send us a direct message using the steps outlined below:

Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
Click the "New message" (pencil and paper) icon
Type "Comcast Business" in the "To:" line and select "Comcast Business" from the drop-down list which appears. The "Comcast Business" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it