user_778a12's profile

New problem solver

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9 Messages

Sunday, December 19th, 2021

Worst Experience on Earth

Over 1 year and not fixed. Costing my business to suffer badly 

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Selected Oldest First

Retired Employee

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39 Messages

4 years ago

Thank you for reaching out @user_e56f5c. I am sorry to hear you have not had a good experience. This is certainly not what we want for our customers. Our team would be happy to help. I will need a little more information. Can a get some additional details. What needs to be fixed?

New problem solver

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9 Messages

4 years ago

Here is your own data

New problem solver

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9 Messages

4 years ago

Nobody will respond to fix the situation or resolve

New problem solver

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9 Messages

4 years ago

I’m waiting? Anything you need to resolve the issue at my business account? I’ll post all of my documentation if you like. The business acct info or my business phone # ?

Comcast -

acct- [edited per Comcast BusinessSupport Community Guidelines]

This is the account that is involved that needs to be fixed. Loss of calls and WiFi.  Depend on both to remain in business. It’s been too many times. I’ve been trying to help but tech never had answers and system is still not working properly. Field tech shows up and service center has no info to resolve. 17yr customer and treated like this for too long. Nothing but promises then they disappear. 

(edited)