TD94010AD's profile

New Member

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1 Message

Thursday, October 22nd, 2020 10:00 AM

Visa Reward Card - received late, now expired

Hi, the reward card that was promised as part of signing up for service wasn't received in a reasonable amount of time. After contacting Comcast I received it 4 months after service started. Unfortunately the card has expired before I could use it. Can I get some help to resolve this?

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Gold Problem solver

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421 Messages

6 years ago

I appreciate you reaching out! I can see if there are any options or possibility for the expired card; please click on my handle (Comcast_Gina) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number so we can look into this. 

New Contributor

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6 Messages

6 years ago

How long has the expiration date passed? Can we use the visa visa generator 💳app reward cards even though they have expired?

(edited)

New Contributor

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2 Messages

2 days ago

I am trying to see if I can get replacement cards for 2 expired cards as I thought they expired 12/26 but it turns out the 6 is a 5 so they expired 12/25

Official Employee

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19 Messages

@user_2a0ab1 please send our team a direct message with your full name, business name, and the service address associated with your account, I'd be more than happy to look into this for you.

 

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select " comcast_business_community". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.