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New Member

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2 Messages

Tuesday, September 5th, 2023

Unable to login to payment center

Hi, I am unable to login to the Comcast business payment center with the right credentials and the error is “Your authentication has failed”.

When I tried to reset password, I’m getting the same error.

I can’t view invoices without logging in and is not able to make any payments due to this issue.

Please provide assistance thanks.

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Official Employee

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49 Messages

2 years ago

Hi there, @user_bc9e5b! Thank you for visiting and joining us here in the Comcast Business Support Community. It's important to us that you're able to log into your account online to manage your account and make payments. If you have not already, can you try clearing cache and cookies on your device, trying to log in from another device, or using another web browser and let us know if it helps? Thank you!