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akendrick's profile

New Contributor

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3 Messages

Wednesday, September 2nd, 2015 11:00 AM

Still waiting for my CPNI pin to be snail mailed

I have been live with business voice edge since July 15th but I can't get access to my call call logs because I am still waiting for my CPNI pin to be mailed to me.  My customer service rep says there is nothing she can do.  Why does a company selling 21st century technology depend on 18th century technology to service its customers?

New Contributor

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3 Messages

9 years ago

Still waiting!

Gold Problem solver

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575 Messages

9 years ago

Hello and welcome to the forum...

 

Could you please send me a private message wtih your account information so i can get that PIN sent out to you ASAP?