reverse PTR change

BGSAdmin Thanks for reaching out for support on your Reverse DNS concern that has a team working on it already. I would be happy to assist in any way I can to get this completed for you. For your security as I don't have access to edit public posts on this platform, can you remove the personal information like IP address, and email from your post please? I will also need a direct message to access the business account to review.

To send a direct message:

Please send us a direct message with your full name, full address, and phone number. • Click "Sign In" if necessary

• Click the "Direct Messaging" icon in the top right corner

• Click Start new conversation

• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there

• As you are typing a drop-down list appears. Select "Comcast Business" from that list

• An "Comcast Business" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

• Click

BGSAdmin It was a pleasure chatting with you. I'm happy we could stick with you and follow up to confirm this was resolved. Please create a new post if anything more were to come up.