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New Contributor

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10 Messages

Wednesday, November 29th, 2023 10:09 PM

Prepaid Visa reward card

Hello,

A few of our new accounts have been eligible to receive a reward card but when I select the https://www.comcastbusinessfulfillment.com link, login, the site just keeps trying to reload and nothing happens.  Is there another way to check?  I have tried this in multiple browsers.

Thanks

Official Employee

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26 Messages

1 year ago

Thank you for reaching our to our team here @ittelecom. I would be happy to look into any issue with those reward cards for you. Could you send me a direct message with the full name and complete address for that service? 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

New Contributor

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10 Messages

This link takes me to Xfinity and this is a Comcast Business question.  

New Contributor

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2 Messages

9 months ago

Having same issue was this ever fixed.

Official Employee

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27 Messages

Hello user_f23d9e

Have you attempted to access through this link? https://xfinityincentivetracker.com/

New Contributor

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2 Messages

my accouont is a business account, I called and they said to go to Fulliment, well that page is broken as of today. I cant check on the Visa card, I believe they have the wrong name but right address on the card.

Official Employee

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27 Messages

Thank you for the specifics' user_f23d9e, did you relay that information back to our business team by chance?