Poor Business Service

We moved. You would think it would be easy, nut it was quite the opposite! It has been a month and still, no one can seem to give us what we had prior to the move!

When moving a business, they have to make a new account, so they can get a new contract and charge more! When the installer was here, we had a dial tone for two lines, then line two, the roll over number disappeared! We called and was assured it was working. No! It was not. We called again and now all we have is call waiting, no roll over. We called again and was told it wasn't on the contract, which was supposed to be exactly the same as the original contract! After talking to someone to get the roll over number working, after another 1/2 hour call, the phone went dead, he was gone and no call back.

We have no clue how much business we have lost with the inept service and no one at Comcast seems to know what they are doing. All I hear is the contract! Well, how about honoring your end and give us the service we are being charged more for because we moved.

 If I could get out of this "relationship" with Comcast, I'd be done in minutes! I took a gamble and switched, I didn't know the odds were going to be so bad!

We are losing business, no one at Comcast seems to care, jut more money! That's what they seems to be fixed on!