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DebraBarlow

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1 Message

Saturday, October 18th, 2014 9:00 AM

payment

my business acct was shut off yesterday...i paid the bill todaybut it is turned back on...i have a confirmation number on the payment.. shouldn't it be back on? and why can't business customers have priority to speak to someone on a weekend

Question

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Updated 

10 years ago

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Accepted Solution

VBSSP-RICH

Advocate

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1.4K Messages

10 years ago

Hello DebraBarlow and welcome,

 

You should be able to contact 800391300, option 2, provide your account number, check payment amount and confirmation no. and speak to a billing agent who will be able to restore you services. Please be advised that if you pay with a credit card your services will typically be restored almost immediately. However, if you pay by ETF check, there is typically a 24 hour processing timeframe for your payment to clear.

 

Hope this helps you out. 

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