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New Contributor

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6 Messages

Tuesday, August 13th, 2024 10:42 AM

Need status on my Comcast business gift card

Need status please on my gift card status please 

Retired Employee

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13 Messages

4 months ago

user_185f7f Is this for a residential or business account? 

New Contributor

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6 Messages

Business account both Internet and cell phone

Retired Employee

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13 Messages

 

user_185f7f

 thank you for taking the time to reach out to us here on our Xfinity Forums. I would be more than happy to look into the status of the gift card. Typically the gift cards aren't mailed out until after 90 days. Please send us a direct message to "Xfinity Support" with your full name and address.

 

To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

 

New Contributor

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6 Messages

Hello are u there???

Official Employee

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45 Messages

Yes, we are still here @user_185f7f.  Please feel free to shoot us a message whenever you are ready. Correction on previous note. When you send the message make sure the to section is "Comcast Business".

(edited)