New Member
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1 Message
Need help transferring bill
Hello, We recently took over management of a property and we are just trying to get the bill transferred into our name. We have been getting nothing but a frustrating run around. There was supposed to be a Docusign sent and nobody has received it. We need help with this as the bill has been past due. I made a payment in store yesterday but the team there could not help me with transferring the bill as they do not do business accounts there. Please help!
Comcast_Alfonso
Official Employee
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39 Messages
4 hours ago
Hello user_d6cc6a thanks so much for taking the time and reaching out here via our Business Forums! We've got the contacts to help get this resolved quickly for you, and would love to follow up 1-1.
Please send us a direct message with your full name, business name, full address, and phone number by clicking the "direct messaging" icon in the upper right page of our forum page. Once you click on that, input our shared handle (Comcast Business) to send us a private message. Click "Sign In", if necessary
Click the "Direct Message " icon in the top right corner Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person" Instead, type "Comcast Business" there
- As you are typing a drop-down list appears. Select
"Comcast Business" from that list
A Comcast Business" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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