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New problem solver
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6 Messages
Friday, February 20th, 2015 10:00 AM
Mssing internet service
My account is missing my Internet Service under "My Services"
Can you please help?
Question
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Updated
10 years ago
2.4K
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Responses
Accepted Solution
CC_Jacob
Official Employee
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869 Messages
10 years ago
Hello JaxRolo,
I'm sorry to hear that the portal is not syncing. We have refreshed your profile, can you please clear your cache and cookies and log back in and let me know if you are still having this issue?
Thank you
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VBSSP-RICH
Advocate
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1.4K Messages
10 years ago
Hello JaxRolo and welcome,
If you are logged into your Comcast Business Portal Email account, then you Internet services and up and running. Your Manage Services should reflect Email and Websites, which are both facilities related to Internet service.
Hope this helps you out.
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JaxRolo
New problem solver
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6 Messages
10 years ago
Dont understand what you are saying.
Here is a picture of my screen where it should show Internet service.
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JaxRolo
New problem solver
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6 Messages
10 years ago
Thanks it works now.
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CC_Jacob
Official Employee
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869 Messages
10 years ago
Glad to hear that it's working now. Please let us know if any issues come up.
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