Mssing internet service

My account is missing my Internet Service under "My Services"

Can you please help?

Responses

Accepted Solution

CC_Jacob

Official Employee

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869 Messages

9 years ago

Hello JaxRolo,

I'm sorry to hear that the portal is not syncing. We have refreshed your profile, can you please clear your cache and cookies and log back in and let me know if you are still having this issue?

Thank you

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VBSSP-RICH

Advocate

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1.4K Messages

9 years ago

Hello JaxRolo and welcome,

If you are logged into your Comcast Business Portal Email account, then you Internet services and up and running. Your Manage Services should reflect Email and Websites, which are both facilities related to Internet service.

Hope this helps you out.

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JaxRolo

New problem solver

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6 Messages

9 years ago

Dont understand what you are saying.

Here is a picture of my screen where it should show Internet service.

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JaxRolo

New problem solver

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6 Messages

9 years ago

Thanks it works now.

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CC_Jacob

Official Employee

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869 Messages

9 years ago

Glad to hear that it's working now. Please let us know if any issues come up.

0