Missing Comcast Mobile Statements for the Last 2 Months

Hello Support Team,

I need some assistance with my Comcast Mobile account. My payments have been successfully deducted for the last two months, but the billing statements for these months are still not showing up on my Comcast account portal.

Could you please help me look into this system issue so I can view my missing statements?

Thank you for your help!

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Comcast_Abel

Official Employee

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10 Messages

2 months ago

@user_61b3d6 thanks for taking the time to post on our Xfinity Community Forums page. I'd like to do everything I can to help. Have you tried clearing the browser cache and cookies or tried on a different web browser?

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MultiServe

New Member

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1 Message

I can't see mine either. Why would it be a cache issue or it be necessary to use a different browser?

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20 days ago

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Comcast_Alfonso

Official Employee

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46 Messages

Hello MultiServe thanks so much for adding your voice to the conversation here on our Xfinity Forums! When troubleshooting issues with xfinity.com, we do encourage both clearing the browser cache/cookies and using in private/alternate browsers to help determine if this is more of an application or website issue.