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npham's profile

New Member

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1 Message

Tuesday, May 24th, 2016 10:00 AM

Log in account online

hello,

 

I got problem with log in my account. can you help me please?

 

thank you,

Advocate

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1.4K Messages

9 years ago

Hello npham and welcome,

 

You must use the exact email address username and password to sucessfully login. If you know the username but are having trouble with the password, when you receive the login error message, you can click on 'forgot your password' link, then after you sucessfully answer the security question it will allow you to reset your password. This will allow you to then successfully login to your account.

 

Hope this helps you out.