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RichPaul
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New Contributor

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4 Messages

Tuesday, January 13th, 2026

Inconsistent Service

Last week, Comcast was in our area supposedly to install "network enhancements."  Since then, the Internet signal has gone out virtually daily and on some days, multiple times during the day.  This certainly doesn't seem like an improvement.  Sadly, there doesn't seem to be any way to communicate directly with a human at Comcast to register my dissatisfaction, so I am using this public form, and most likely, I'll also post on Facebook.  Maybe somebody at the company will notice!

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10 hours ago

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Comcast_Joe

Official Employee

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18 Messages

10 hours ago

Good morning @RichPaul our team would be happy to take a look at your signal levels. 

Please send us a DM with your full name and address to Comcast Business.

To send a direct message:

  • Click the "Direct Message" icon in the top right corner
  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
  • - As you are typing a drop-down list appears. Select "Comcast Business" from that list
  • - An "Comcast Business" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it

(edited)

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