Comcast Business Support Community

Inactive/Expired Comcast Business Card

Went to use our Comcast business Gift Card and it would not work, when I logged into the tpscard website it showed as Inactive and we only received this 5 months ago, is there anyway to have a new one re-issued or to reactive our current card

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Inactive/Expired Comcast Business Card

Went to use our Comcast business Gift Card and it would not work, when I logged into the tpscard website it showed as Inactive and we only received this 5 months ago, is there anyway to have a new one re-issued or to reactive our current card

Hi there @user_07a3f0 We definitely want to make sure you get the gift card you need! When being signed into your online account, have you visited our Comcast Business Fulfillment site to track the status of your card?

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Tracert fails at[Edited]

My company cannot reach the website rockwellautomation.custhelp.com. It is not blocked by our firewall. It is reachable from outside of our network, via mobile phone, for example, or at isitdownrightnow.com. It is not DNS. I change the DNS on my browser to use the same as my mobil

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Tracert fails at[Edited]

My company cannot reach the website rockwellautomation.custhelp.com. It is not blocked by our firewall. It is reachable from outside of our network, via mobile phone, for example, or at isitdownrightnow.com. It is not DNS. I change the DNS on my browser to use the same as my mobil

Hello @user_4d74e2 We would be happy to look into your internet concern, Please send us a DM with your full name and address to Xfinity Support. To send a direct message: Click "Sign In" if necessary Click the "Direct Message" icon or https://f

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push notifications not working

As of October 1, the push notifications are not working at all for myself, or any of my coworkers. Several of us have deleted the app, and re-downloaded it and installed it, and still no difference. We have gotten 2 updates since that date, neither of which solved the issue. Since it has not been co

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push notifications not working

As of October 1, the push notifications are not working at all for myself, or any of my coworkers. Several of us have deleted the app, and re-downloaded it and installed it, and still no difference. We have gotten 2 updates since that date, neither of which solved the issue. Since it has not been co

Good morning @user_d194e3 thank you for reaching out. Please send us a direct message with your full name, business name, full address, and phone number. By clicking the "direct messaging" icon in the upper right page of our forum page. Once you clic

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Tax Exemption

Hi there. I represent a church and would like to apply for tax exemption. I had sent the appropriate document to the clerk who helped me set up the account, but the most recent bill does not seem to reflect tax exemption. Could you help me with this? Thank you.

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Tax Exemption

Hi there. I represent a church and would like to apply for tax exemption. I had sent the appropriate document to the clerk who helped me set up the account, but the most recent bill does not seem to reflect tax exemption. Could you help me with this? Thank you.

Good morning, @user_d360a5 we would be happy to review the account with you. Please send us a DM with your full name and address to Xfinity Support. To send a direct message: Click "Sign In" if necessary Click the "Direct Message" icon or

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Trying to set up Mesh or Access Point

Hello. I have been trying to set up a Deco mesh system with our business modem/router. I was unsuccessful at first. I then tried putting the modem into bridge mode, but I was still unsuccessful. It is my understanding as well that in bridge mode only one device can be connected, which is not good fo

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Trying to set up Mesh or Access Point

Hello. I have been trying to set up a Deco mesh system with our business modem/router. I was unsuccessful at first. I then tried putting the modem into bridge mode, but I was still unsuccessful. It is my understanding as well that in bridge mode only one device can be connected, which is not good fo

Good afternoon @user_4c22cf While we do not support third-party products, you will want to make sure that your modem is in bridge mode if you wish to use your own router. Enabling bridge mode turns off its routing capabilities while leaving the modem