How Can i GO on a MONTH TO MONTH contract.

So my sales rep has been MIA and I need to go on a Month to Month contract.  I need this Done since my contract will be up soon.  I do not want to Resign for 2 or 3 year contract and I do not want faster Speeds.  Nothing in your website has anything on how to get on a month to month contract.  I am a Metro E Fiber customer and pay over 30 grand a month for services.  There has to be something some one can do.  This is rediculouse.  

Thanks,

Jose.