New Member
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1 Message
Having problem with the bill download
Hello, I'm having a big issue with the invoice download. I always download the invoice from the portal and send it to the AP department. And some time ago the invoice download stopped working.
When I click on "Download Bill" the browser sends the request and wait for the server response. But it seems the communication is dropped after some idle time. I tried from different computer and different browsers.
I have several accounts. Please help!
CCMichael
Gold Problem solver
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575 Messages
9 years ago
Hello lghsai,
I refreshed your business portal profile to try and resolve this issue. It can take a few hours for this refresh to take place. I would ask that your clear your cookies and cache prior to trying to download your bill again. Please try again and let me know if yoru issue has been fixed.
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Seafreight
New Member
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1 Message
9 years ago
I am unable to download my current or previuos bill. Please assist what should i do?
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CC_Jacob
Official Employee
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869 Messages
9 years ago
Hello Seafreight welcome to the forum,
I'm having issues tracking down your account. Can you please send me a private message with your account number and a screen shot of what error you're receiving?
Thank you
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