Exchange and Domain reg fees...

One Time Charges: DOMAIN REGISTRATION FEE - Prorated$3.85
One Time Charges: MULTISITE OUTLOOK EMAIL - Prorated$9.01

I only have one domain, was not informed it would cost. Only have 2 email boxes now, it added a third when attempting to add an alias and I just figured out how to remove it.

Can someone look into these charges on my account please and thank you.

Responses

Accepted Solution

CC_Jacob

Official Employee

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869 Messages

9 years ago

Hello PDXLabCoat,

The fee has been removed and bill has been backdated.

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CCMichael

Gold Problem solver

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575 Messages

9 years ago

Hello PDXLabCoat and welcome to forums.

I have engaged out billing department to investigate this issue for you.

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PDXLabCoat

New Member

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3 Messages

9 years ago

Michael,

Thank you very much! I will await word from them!

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I have yet to hear back from anyone about this issue. Please update me on the status or have someone reach out to me ASAP, this is now multiple months of this issue and no one can help or be bothered to contact me back? Let's get on the ball and get this fixed ASAP, I'm tired of paying extra for serivices I'm not even using.

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