New Contributor
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11 Messages
Does anyone else find the new mobile app useless?
What is with the new mobile app? You can't do anything with it. You can't forward calls, or check phone messages, or see call logs. I have two devices, a phone modem and an internet modem, but only one appears. Under plan I can see I have 200mbps down, but no upload speed is mentioned. On the web it says 20. On the mobile device it says nothing.
On the old app it would show if there are outages in my area. Now there is nothing. What on earth does this app do???? It appears to do nothing and it's a serious downgrade from the previous app.
CC_Heather
Contributor
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20 Messages
2 years ago
@bellevuefineart Thank you for reaching out to the Digital Care Team. Are you referring to the Xfinity Mobile app or the new Xfinity app (formerly My Account app)?
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