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nj's profile

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1 Message

Sunday, February 25th, 2018 9:00 AM

Credit billing

Canceled service months ago.Equipment returned 6 weeks ago.Instead of crediting $75.0 as promised over phone,they keep calling for another $75 for equipment charge.Their own tech took the equipment and we have proof.Account still says $75 due.Do the folks at Comcast communicate with one another/update the account info at some point?

If they do not fix my account asap,I will be so not happy!

Advocate

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1.1K Messages

7 years ago

Hi nj and welcome to the business forums.

 

I would like to review your billing concerns and this equipment charge. Please private message me your full name, the name of your business, the full service address and the phone number associated with your account.