Visitor
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2 Messages
Compensation for hours of no phone service
December 21 we had a complete telephone outage at my business for several hours. I'm sure you understand how debilitating it is to a business for the phones to be completely out for hours.
I would like to know if Comcast is offering any compensation for that. We pay a lot of money for our service and I would expect if that service is interrupted we would receive some sort of redress.
user_Phil
Advocate
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1.1K Messages
7 years ago
HI jamesjayprice and welcome to the business forums.
I can certainly review your account and look into your billing. Please private message me your full name, the full service address and the phone number associated with your account.
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jamesjayprice
Visitor
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2 Messages
7 years ago
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user_Phil
Advocate
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1.1K Messages
7 years ago
Thanks, for the information. However, could you please remove/edit out your personal information and send it in a private message? I would like to keep your information private and secure.
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