Comcast business phone lines DO NOT WORK!

Hello,

I'm not the only one complaining.

http://forums.businesshelp.comcast.com/t5/Billing-Customer-Service/Multiple-phone-calls-to-cancel-business-account-but-no-one/m-p/27258

Every time is the same: I go through all the voice prompts, get to the purpose of my call, state that I'm calling to terminate service, and after about 30 seconds of silence, the system disconnects the call.