Does anyone know when the Chat Hours typically occur? The website just says hours vary.... (not helpful!). I call the customer service and the recording basically says "I'm sorry we are too busy, but you can handle anything you need including Chat with support by going online." Well, if Chat is down, that doesn't help! I'm not going to check every 5 minutes to see if they have chat available yet..... frustrating!
2 years ago
Hello, I'm sorry we have not been able to connect and help but I will be happy to do all I can. Please let me know how I can help. Send a private message anytime if we need to take a detailed look at your account. Just include your name, service address, and account number. (or phone #)