Change account Primary Manager

Hi Jacob,

I too need help changing my primary user, can you please process it?

Account number (edited for account security), current primary user is me, (edited for account security)and i need to update it with my replacement. (edited for account security)

please let me know

thank you

sharon

Hello sdc

Thank you for the private message. Your primary user has been changed.

Hello Betasteeluser,

I would be happy to assist with getting your primary user switched. Please send me a private message with your account number and what user you would like to be your new primary. If the new user you want to be primary is not created yet, please create it so I can switch it.

Thank you

Thanks, just sent you a PM.

Hello, I need to change my secondary user to primary manager. I private messaged someone last week but I haven't seen a change yet. How long should this take? Or is there another way I can change it myself?

Thanks,

R

Help!  My primary user email address is the incorrect email and I need to change it!

Hi,

I've been trying to get my email address removed as the primary manager from this account for a while now. I've called customer service and can never get past the robot. There is also no online chat. I don't work for quoops anymore, and I haven't for months. I don't want any more bills sent to my personal email. Could you help? 

Thanks, 

Kate

Could someone please help me?? comcast_jacob?

is there anyone that could please help me change my primary manager on the business account to someone else?

Hello ftbirdon20s,

I would be happy to assist with getting your primary user switched. Please send me a private message with your account number and what user you would like to be your new primary. If the new user you want to be primary is not created yet, please create it so I can switch it.

Thank you

Hello Mellen60,

Would you please provide me with the account numbers that your would like to have linked and which profile you would like to have be the administrator over those accounts. Just send a private message with the requested information so I can process your request.

Thank you,

Good Afternoon;

Same issue here; Primary account manager is no longer with the company. I don't have the menu options that were referred to by VBSSP-RICH.

I am listed as the billing manager and need to be both billing and primary, how do I do this?

Best Regards;

Pete Grieves

Thanks for reaching out, PeteG. If you are having issues changing the Primary Manager, please send me a Private Message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, as well as who is listed as the Primary currently and who needs to be listed.