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New Member
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2 Messages
Tuesday, November 21st, 2023
ACH payment missing
we made an ACH payment that was cleared on nov 9/23 but is not on any of our accounts. the payment was for $612.40.
our ticket number for this issue is [Edited: "Personal Information"]
it should have been applied to account [Edited: "Personal Information"]
Question
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Updated
2 years ago
• Edited
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Comcast_Gabriel
Official Employee
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316 Messages
2 years ago
Hi, @user_fdf0e3 Thanks for taking the time to contact Comcast business over our forums page for help with that missing payment. I have been in a similar situation before so I understand the frustration that this can cause. We will certainly do everything within our power to help. Just to confirm, have you also checked with your bank institution about the missing payment?
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