zoom calls dropping

Every time we use Zoom on our Business Edge account the calls drop out and disconnect.

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Comcast_Adrienne

Official Employee

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49 Messages

10 months ago

Hey there, user_a486a9! Thank you so much for taking the time to reach out to us here on the Comcast Business Forums. I am very sorry to hear about the experience with the Zoom calls dropping. Can you share with us what troubleshooting steps you have completed? From time to time, restarting the modem/router can help with connection concerns. Is it all user or specific users only?

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user_a486a9

zoom calls dropping

Comcast_Adrienne