Visitor
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4 Messages
VPN from China stopped working
About a week ago we became unable to access some chinese websites (e.g. chaoshi.tmall.com ) and also our team in China is unable to connect to our VPN anymore. Same websites are working fine on my home network which is also Comcast. I rebooted the router/gateway with now luck. other chinese websites are also very slow on Comcast business (office network) but not at home
Accepted Solution
CC_Michelle
Official Employee
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526 Messages
5 years ago
Have you checked to ensure that your IP address is not blocked? Also, have you considered a static Ip for your setup?
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user_Phil
Advocate
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1.1K Messages
5 years ago
Good afternoon, thesane and welcome to the business forums.
I appreciate you letting us know about the issues going on with certain websites you're trying to access. I'd like to review your connection. I'll need your information in a private message to do so. May I please have you private message me your full name, the name of your business, the full address of your business location and the phone number associated with your business account?
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thesane
Visitor
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4 Messages
5 years ago
it does seems to be blocked in China :S . I will try to get in touch with the team there to resolve this from thier side if possible. thanks for the help
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